How much does Chat.ie cost?

Chat.ie has a free plan with 250 AI conversations per month, human handoff, and 1 procedure taster - no credit card required. The Pro plan costs €19/seat/month and adds unlimited conversations, unlimited automated procedures, 10 native integrations (Google Calendar, HubSpot, Slack, Salesforce, etc.), agent analytics, lead capture, and custom branding. Enterprise pricing is available on request for unlimited scale.

What is an AI agent vs a chatbot?

A chatbot typically matches keywords to FAQ answers. Chat.ie's AI agent goes further - it follows multi-step procedures to complete tasks like qualifying leads, booking appointments, processing returns, and collecting information. It understands context across a conversation and takes actions on your behalf, not just answering questions.

How long does it take to set up Chat.ie?

You can set up your AI agent in under 5 minutes. Enter your website URL and Chat.ie automatically scans your content to build a knowledge base. Then copy a single script tag into your website - no coding required. Your agent starts resolving queries immediately.

What are automated procedures?

Procedures are step-by-step workflows your AI agent follows to complete tasks. For example: qualify a lead by collecting their budget, timeline, and requirements, then push the data directly to HubSpot or Salesforce. Or book a consultation by collecting details and creating a Google Calendar event automatically. Chat.ie has 10 built-in integrations so your agent can push data to your tools without any middleware. You build procedures with no code - just define the steps and the agent handles the rest.

What happens when the AI agent can't answer a question?

When the AI agent can't confidently resolve a query, it can automatically request a human takeover. A team member receives a real-time notification and can join the conversation seamlessly with full context - the visitor sees no disruption.

How does Chat.ie compare to Intercom?

Chat.ie offers similar AI agent capabilities to Intercom - automated procedures, human handover, lead capture, 10 native integrations, and analytics - at a fraction of the price. Intercom starts at $39/seat/month and charges $0.99 per AI resolution. Chat.ie starts free with 250 conversations/month and Pro is just €19/seat/month with unlimited conversations, procedures, and built-in integrations for Google Calendar, HubSpot, Slack, and more. Setup takes 5 minutes vs 30+ for Intercom.

Is Chat.ie free to use?

Yes! Chat.ie has a free plan with 250 AI conversations per month, human handoff, and a procedure taster so you can experience agent capabilities. Upgrade to Pro (€19/seat/month) for unlimited conversations, unlimited procedures, 10 native integrations (Google Calendar, HubSpot, Slack, and more), analytics, and custom branding. No credit card required to start.

What is the best Intercom alternative for small businesses?

Chat.ie is purpose-built as an Intercom alternative for small businesses. Intercom starts at $39/seat/month and charges $0.99 per AI resolution on top. Chat.ie starts free with 250 AI conversations included, and Pro is just €19/seat/month with unlimited conversations — no per-resolution fees. You get the same core capabilities: AI agent, automated workflows, human handover, lead capture, and analytics. Setup takes 5 minutes vs 30+ for Intercom.

How does Chat.ie compare to Drift, Zendesk, and LiveChat?

Chat.ie offers AI agent capabilities comparable to Drift, Zendesk, and LiveChat at a fraction of the cost. Drift focuses on enterprise sales teams with pricing from $2,500/month. Zendesk's AI add-on starts at $50/agent/month. LiveChat charges $20/agent/month but AI is extra. Chat.ie starts free and includes AI conversations in every plan — Pro is €19/seat/month with unlimited AI, automated procedures, 10 native integrations (CRM, calendar, Slack, etc.), and analytics included.

Can I use Chat.ie for ecommerce and online stores?

Yes. Chat.ie works on any ecommerce platform — Shopify, WooCommerce, Wix, Squarespace, and custom stores. Your AI agent can answer product questions, handle return and refund procedures, capture leads, and qualify purchase intent. The setup wizard automatically scans your product pages and builds a knowledge base from your store content.

Is Chat.ie GDPR compliant?

Yes. Chat.ie is built by Eirtight Technology, an Irish company operating under EU data protection law. Conversation data is processed in compliance with GDPR. Chat.ie does not sell or share visitor data with third parties.

What integrations does Chat.ie support?

Chat.ie includes 10 native integrations: Google Calendar, Google Sheets, HubSpot, Pipedrive, Salesforce, Slack, Mailchimp, Calendly, Notion, and WhatsApp Business. When your agent completes a procedure, it pushes data directly to your connected tools — no Zapier or middleware needed. For example, qualify a lead and create a HubSpot contact automatically, or book a consultation and create a Google Calendar event. You can also use HMAC-signed webhooks to push data to any other tool.

How do I add live chat to my WordPress site?

Adding Chat.ie to WordPress takes under 2 minutes. Sign up free, enter your site URL, and Chat.ie scans your pages to build an AI knowledge base. Then paste the single script tag into your WordPress theme header (or use a header/footer plugin like Insert Headers and Footers). Your AI agent starts working immediately — no WordPress plugin installation needed.

Chat.ie - AI Agent for Small Business Websites

Name: Chat.ie
Availability: InStock
Author: Eirtight Technology

Give your website an AI agent that answers questions, follows automated procedures, captures leads, and hands over to humans - all on autopilot. 250 free conversations/month. Full agent capabilities from €19/seat/month.

What Your AI Agent Does

Resolves Queries End-to-End - Your AI agent understands context, follows multi-step procedures, collects data, and resolves queries - not just FAQ matching.
Follows Automated Procedures - Build step-by-step workflows: qualify leads, book appointments, process returns, collect information - all without code.
Seamless Human Handover - When conversations need a human touch, your team gets real-time alerts and can take over with full context.
Smart Lead Capture - Captures visitor details during conversations or via offline forms, with full conversation history.
Agent Performance Analytics - Track resolution rates, abandonment rates, goal conversions, and per-procedure performance.
10 Native Integrations - Google Calendar, HubSpot, Slack, Salesforce, Pipedrive, Mailchimp, Calendly, Notion, WhatsApp Business, Google Sheets. Your agent pushes data directly — no middleware needed.
Webhooks - HMAC-signed webhooks for custom integrations with any tool.
Business Hours Automation - Automatically switches between live AI agent and lead capture mode.
Custom Instructions - Define behavioural rules your agent follows - tone, restrictions, special handling.
Fully Customisable - Match your brand colours, set the tone, and control every detail of the experience.

Pricing

Free - €0/month: 1 website, 1 team member, 250 AI conversations/month, human handoff, 1 procedure taster
Pro - €19/seat/month: Unlimited conversations, unlimited procedures, 10 native integrations, agent analytics, lead capture, custom branding
Enterprise - Contact us: Unlimited everything, priority support, dedicated onboarding

Works with every website

WordPress, Shopify, Wix, Squarespace, Google Tag Manager, and any HTML site. No coding required - install with a single script tag in under 5 minutes.

Best Alternative to Intercom, Drift, Zendesk Chat, and LiveChat

Chat.ie is the affordable Intercom alternative built for small businesses. While Intercom starts at $39/seat/month plus $0.99 per AI resolution, Chat.ie starts free and Pro is just €19/seat/month with unlimited AI conversations and 10 native integrations included. Get the same AI agent capabilities — automated workflows, human handover, lead capture, CRM integrations, analytics — without enterprise pricing. Also a strong alternative to Drift, Zendesk Chat, LiveChat, HubSpot chat, Freshchat, Tidio, Tawk.to, and Crisp.

Use Cases

Ecommerce & Online Stores - Answer product questions, handle returns and refunds, capture purchase intent. Works on Shopify, WooCommerce, Wix, and custom stores.
Professional Services - Qualify leads, book consultations, collect project briefs. Perfect for agencies, consultants, accountants, and law firms.
Restaurants & Hospitality - Handle booking enquiries, answer menu questions, capture event leads. Works 24/7 even when you're busy.
Healthcare & Clinics - Answer patient FAQs, collect appointment requests, route urgent enquiries to staff.
Real Estate - Qualify buyer and renter leads, answer property questions, schedule viewings automatically.
SaaS & Software - Provide instant product support, qualify trial users, route technical issues to your team.

FAQ

How much does Chat.ie cost?: Free plan with 250 AI conversations/month and human handoff. Pro is €19/seat/month with unlimited conversations, procedures, 10 native integrations, and analytics. No credit card required.
What makes Chat.ie different from a chatbot?: Chat.ie deploys an AI agent that follows procedures, takes actions, and resolves queries end-to-end - not just a chatbot that matches FAQs.
How long does setup take?: Under 5 minutes. Enter your URL, we scan your site, you copy one script tag. Your agent starts working immediately.
Does it work with my website platform?: Yes - WordPress, Shopify, Wix, Squarespace, Google Tag Manager, and any HTML website.
What is the best Intercom alternative for small businesses?: Chat.ie offers the same AI agent capabilities as Intercom — automated procedures, human handover, lead capture, 10 native integrations, and analytics — at a fraction of the price. Start free, upgrade to €19/seat/month for unlimited AI.
What integrations does Chat.ie include?: 10 built-in integrations: Google Calendar, Google Sheets, HubSpot, Pipedrive, Salesforce, Slack, Mailchimp, Calendly, Notion, and WhatsApp Business. No Zapier needed.
Is Chat.ie GDPR compliant?: Yes. Chat.ie is built by Eirtight Technology, an Irish company operating under EU data protection law. We do not sell or share visitor data.
How do I add live chat to WordPress?: Sign up free, enter your site URL, then paste one script tag into your WordPress header. No plugin needed. Your AI agent starts working immediately.

Get Started Free | Built by Eirtight Technology, Ireland. GDPR compliant.